2. The desktop, mouse, keyboard and shortcuts

Week 1 of 2

What you will be able to do

  • Find your way around the desktop: the Start menu or Launchpad, the taskbar or Dock, windows and icons.
  • Use a mouse or touchpad: click, double-click, right-click, drag and scroll.
  • Type with the keyboard, including capital letters, symbols and the important keys.
  • Use the keyboard shortcuts that save time every day: copy, paste, undo, save.

Why this matters

Being slow with the mouse and keyboard makes everything else slow and frustrating. A few hours of practice here pays back for years. Every IT job, and every course after this one, assumes you can type and move around the screen comfortably.

1. The desktop

When you sign in you see the desktop: the background screen where windows open.

Windows macOS ChromeOS
Open apps and settings Start button (Windows logo, bottom of the screen) Launchpad in the Dock, or Spotlight (Command + Space) Launcher (circle, bottom-left)
See open apps Taskbar along the bottom Dock along the bottom Shelf along the bottom
Settings Start → Settings Apple menu → System Settings Clock → Settings

Windows (with a small w) are the boxes apps open in. At the top corner of each window are three buttons: minimise (hide it in the taskbar), maximise (fill the screen) and close (X). On a Mac they are red, yellow and green circles at the top-left.

2. Mouse and touchpad

Action Mouse Touchpad Used for
Click Press the left button once Tap once Select something, press a button
Double-click Press the left button twice quickly Tap twice Open a file or folder
Right-click Press the right button Tap with two fingers Show a menu of options
Drag Hold the left button and move Hold down and slide (or tap-tap-slide) Move a file, select text
Scroll Roll the wheel Slide two fingers up or down Move up and down a page

3. The keyboard

Key What it does
Shift Hold it for a capital letter or the top symbol on a key (Shift + 2 gives @ on most keyboards)
Caps Lock Turns capital letters on until you press it again; check it when a password "doesn't work"
Enter (Return) Starts a new line, or confirms (like pressing OK)
Backspace Deletes the character to the left of the cursor (Delete on a Mac)
Space bar A space
Tab Moves to the next box in a form
Arrow keys Move the cursor
Ctrl (Windows, ChromeOS) / Command ⌘ (Mac) Used with other keys for shortcuts

Typing well means using all your fingers without looking at the keys. Practise 10–15 minutes a day with a free typing tutor (GCFGlobal's typing tutorial, or typing.com) for two weeks. Aim for 25–30 words a minute with few mistakes; that's plenty to start.

4. Shortcuts worth learning now

Do this Windows / ChromeOS Mac
Copy Ctrl + C Command + C
Paste Ctrl + V Command + V
Cut Ctrl + X Command + X
Undo (take back your last action) Ctrl + Z Command + Z
Save Ctrl + S Command + S
Select everything Ctrl + A Command + A
Find a word on the page Ctrl + F Command + F
Switch between open windows Alt + Tab Command + Tab

Undo is your best friend: if something disappears or goes wrong, press Ctrl + Z (Command + Z) straight away.

Watch

Computer Basics: Getting Started with Windows

LearnFree · 3 min. The Windows desktop, Start menu and taskbar.

Tech Savvy Tips and Tricks: Keyboard Shortcuts

LearnFree · 3 min. Keyboard shortcuts on Windows and Mac.

Try it

  1. Open three apps from the Start menu, Launchpad or Launcher. Switch between them with Alt + Tab (Command + Tab), then close them all.
  2. Open a text app (Notepad on Windows, TextEdit on Mac, or a new Google Doc on a Chromebook). Type your full name, your town and today's date, using capital letters correctly.
  3. Copy your name and paste it three times. Then press Undo until only one copy is left.
  4. Do 15 minutes of typing practice and write down your speed. Do it again at the end of the course.

Check your understanding

  1. What is the difference between a click and a double-click?
  2. Your password is rejected although you typed it carefully. Which key should you check?
  3. Which shortcut takes back your last action?
  4. What does a right-click usually show?
Last modified: Sunday, 8 November 2026, 3:26 PM